Articles
- Introduction
- Eligibility
- Connection fees and new line fees
- Transferring a service
- Your previous provider
- Call set up charge
- Inclusive call allowances
- Chargeable numbers
- Call Charges
- Changing our charges
- Moving premises
- Specific provisions relating to the broadband service
- Transferring or terminating your broadband service
- Transmission Speeds
- Broadband hardware
- Router
- Equipment
- Allocation and use of e-mail addresses and mailbox/storage
- Electronic communications networks
- Alarm Systems and Emergency Systems
- Your Telephone Number
- Service Features
- Duration
- Your bill
- Charges and Payment
- Direct Debit Payment
- Interest
- Suspension of the Service(s) by Us
- Credit Limits
- Deposits
- Faults and Repairs
- Ending a Particular Service or Changing a Tariff
- If you wish to end your Contract
- If we wish to end your Contract
- Other provisions
- Your use of the Services
- Liability
- Matters beyond Our Reasonable Control
- Disputes
- Codes of Practice
- How We Can Notify Each Other
- Call Monitoring
- Directories
- Use of Your Information
- How Your Information May be Used
- Agreement
